Welcome to WindowsInstructed Forums

Welcome to the WindowsInstructed Forums

Sign-up for an account today to receive free malware removal help. Personal Windows help and much more. Or continue as a guest and ask any question you would like to ask us! Please do remember that being a member you get advantages like notifications of replies and faster replies from most members. Also members don't see ads ;) 

We hope to help you with your issues.

The WindowsInstructed Forums Staff

PhillPower2

Windows Expert
  • Content count

    20
  • Joined

  • Last visited

1 Follower

About PhillPower2

  • Rank
    Member

Profile Information

  • Gender Male
  • Location UK
  • Interests Helping people to save their cash by not paying for tech support.

Recent Profile Visitors

821 profile views
  1. Hello hawkeye882, Is all 16GB recognised in the BIOS. By the above do you mean that you cleared the Maximum memory check box in the Advanced options.
  2. Hello chkheidzeshako, I may be misunderstanding here but not sure how a play store password ends up tied into Windows 10, below is how to disable the Windows 10 log in password, for anything else such as One Drive or the Google play store can you please clarify for us. Right click at the Win logo/tile on the task bar. Select the Run option. In the Run box enter netplwiz Click Ok then un check the box that says users must enter user name and password to use this computer. Click Ok then follow the prompts, restart the computer when done and you should be allowed into Windows 10 without entering any password. NB: Please note that passwords are a good security measure provided for your protection, think twice about disabling them.
  3. Have your product key but no Vista installation media, contact Ex_Brit here please note the info in his reply #2583.
  4. Were you able to disable secure boot; For computers that have UEFI as opposed to legacy BIOS, to be able to boot from your USB device you may need to disable secure boot and change UEFI to CSM Boot, not all computers and BIOS are the same, please refer to your user manual if you have one as the following steps are only one such example. Restart the computer continually tap or hold down the key that will allow you to access the BIOS on your computer and then do the following; Select Security -> Secure Boot and then Disabled. Select Advanced -> System Configuration and then Boot Mode. Change UEFI Boot to CSM Boot. Save the changes and Exit the BIOS, commonly F10.
  5. Glad you got it sorted, thanks for the follow up and you are most welcome
  6. Greetings folks Have seen a flaky SATA cable and/or SATA port cause such behaviour so it is worth trying the present cable in an alternative SATA port first and if possible trying another SATA cable if the problem persists, if still the same issue after doing both steps, download or use the portable version of CrystalDisk (free) from here and see what is reported, anything that is below the stated threshold suggests a problem with the HDD. Can I also ask you to confirm whether or not you have reinstalled the drivers for the MB etc and by installing the chipset drivers first.
  7. Apologies for the late arrival folks The data recovery is well in hand I`m pleased to hear so just dropping the following in regarding disabling the secure boot details in Windows 8/8.1 and 10, the info will hopefully help others with the same or a similar issue, will check in when not working to see if I can help at all For computers that have UEFI as opposed to legacy BIOS, to be able to boot from your USB device you may need to disable secure boot and change UEFI to CSM Boot, not all computers and BIOS are the same, please refer to your user manual if you have one as the following steps are only one such example. Restart the computer, Windows 8 and 8.1 from the Start or desktop screen move your mouse pointer over the upper or lower right corner of the screen, when the Windows Charms appear click the Settings Charm, click on Power and then the Restart option. Windows 10, Click on Start,Power and then Restart. While the computer is re-starting,you will need to continually tap or hold down the particular key that will allow you to access the BIOS on your computer, we will use the F2 key as an example here; After restarting the computer, when the screen goes black, press and hold down the F2 key, wait for the BIOS to load. Select Security -> Secure Boot and then Disabled. Select Advanced -> System Configuration and then Boot Mode. Change UEFI Boot to CSM Boot. Save the changes and Exit the BIOS, commonly F10. If your computer will not boot into Windows at all, power up or restart the computer continually tap or hold down the key that will allow you to access the BIOS on your computer and then do the following; Select Security -> Secure Boot and then Disabled. Select Advanced -> System Configuration and then Boot Mode. Change UEFI Boot to CSM Boot. Save the changes and Exit the BIOS, commonly F10.
  8. Have you checked that crash dumps are enabled. In the Windows 10 Search field type msconfig Click on System Configuration. Click on Start up then Open Task Manager. Click on Start-up. Make a note of what is identified, post back with the list for us.
  9. Any change at all. To make sure that crash dumps are enabled see Have Windows Create a Small Memory Dump (Minidump) on BSOD (Option One) here
  10. Speccy reports Hibernation as enabled, if it was not previously disabled using the same steps that I provided then it has been re enabled, please use the steps that I provided to disable it. 1. Copy any dmp files from C:\Windows\Minidump onto the desktop. 2. Select all of them, right-click on one, and click on Send To> New Compressed (zipped) Folder. 3. Upload the zip folder from your desktop by using either the Drag files here, or choose files option.
  11. Any change in the performance of the computer overall. If no, feel free to reinstall 360 Total Security** but only after doing the following first please; Press the Windows + X keys to open Power menu and select Command Prompt (Admin) Disable Hibernate by typing the command powercfg/h off Test the computer and then post back with an update for us. ** Not changing my thoughts about Qihoo software, Gus is quite right in that we are all allowed to have an opinion and rest assured the AV would not have been recommended if it were no good.
  12. Well that was unfortunate but alas I only passed on what I knew of Qihoo`s past misdemeanour's and still suggest that you try an alternative AV, 360 Total Security btw did score quite well when tested but one area that it did fall down on was slowing down computer performance, some free AV info here
  13. Before doing anything else I suggest that you get rid of the junk 360 Total Security and use Windows Defender to protect your computer, if only temporary until you decide on an alternative AV. Speccy is showing Defender is enabled, then disabled and finally 360 Total Security is enabled, not only will this slow down your computer but also put it at risk of malware attack if both AVs are cancelled out; Some info below courtesy of quietman7 over at BLEEPING COMPUTER; Qihoo is a Chinese-based provider of free security and Anti-virus software (360 Total Security, 360 Internet Security, 360 Browser, 360 Security, 360 Mobile Safe, 360 Vault, etc). There has been a lot of controversy surrounding Qihoo to include it's reporting other anti-virus software and search tools as being malicious, deceptive marketing practices and various privacy issues. Qihoo 360 Fakes A Microsoft Security Patch Privacy Issues With China's Qihoo 360 Technology Online security firm accused of stealing user info The 1 Company You Need to Avoid in 2013 Qihoo's "Backdoor" Suspicions Erupt In User Backlash The 360 Safe Browser is not as “safe” as you might think Windows Defender Windows Defender: Enabled Antivirus Windows Defender Antivirus: Disabled Virus Signature Database: Up to date 360 Total Security Antivirus: Enabled Virus Signature Database: Up to date
  14. Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.
  15. Hello folks, Will be happy to take a look for you qwertyuiop before making a start though can I ask that you reply to the latest post by Kris here removing unnecessary software may form a part of the steps that I will suggest to help with your present computer problem/s so it is best that you work with Kris to tidy up any malware removal tools first Edit to add: Please post back here when you are ready.

WindowsInstructed Forums

Welcome on the WindowsInstructed Forums. If you have any Windows question or Malware related question then this is the place to be. All your connections are securely encrypted with our server so your privacy is protected as well!