Welcome to WindowsInstructed Forums

Welcome to the WindowsInstructed Forums

Sign-up for an account today to receive free malware removal help. Personal Windows help and much more. Or continue as a guest and ask any question you would like to ask us! Please do remember that being a member you get advantages like notifications of replies and faster replies from most members. Also members don't see ads ;) 

We hope to help you with your issues.

The WindowsInstructed Forums Staff

zip zap

Repairing disk errors. This might take over an hour to complete.

111 posts in this topic

Hi there,

I'm looking for a hopefully easy answer to a very annoying problem in a household of non-techie people.

We have a fairly cheapie Lenovo laptop around a year old with Win 8 installed.  It's owned by a teenager so the chances of it having been maintained are probably next to zero.

Recently it stopped booting and returns the error:  Repairing disk errors. This might take over an hour to complete.  That 'hour' has extended to about 12 and still no sign of a repair.  Something I read somewhere suggested this error relates to bad sectors on the disk.

I have legit Win 8 discs but these are not recognised so I'm assuming this is because it doesn't know to look in the disc drive.  It proceeds with the error and will not even load in safe mode.  We don't have a win 8 recovery disc either and since we're all students, no money to afford someone to look at it.  So we are hoping to find some type of fix we can do ourselves.  The only other operating system we have is now Win 10 on another laptop.

I would be really grateful if anyone could help as the owner of the laptop needs it for study.  Technical expertise is not high so I would need instructions in nice plain English please!

Thank you kindly in advance,

Alicia

 

 

Post your topic at Pchelpforum.net we have moved there.

 

https://pchelpforum.net/

 

Drea likes this

Share this post


Link to post
Share on other sites

Hi there,

I'm looking for a hopefully easy answer to a very annoying problem in a household of non-techie people.

We have a fairly cheapie Lenovo laptop around a year old with Win 8 installed.  It's owned by a teenager so the chances of it having been maintained are probably next to zero.

Recently it stopped booting and returns the error:  Repairing disk errors. This might take over an hour to complete.  That 'hour' has extended to about 12 and still no sign of a repair.  Something I read somewhere suggested this error relates to bad sectors on the disk.

I have legit Win 8 discs but these are not recognised so I'm assuming this is because it doesn't know to look in the disc drive.  It proceeds with the error and will not even load in safe mode.  We don't have a win 8 recovery disc either and since we're all students, no money to afford someone to look at it.  So we are hoping to find some type of fix we can do ourselves.  The only other operating system we have is now Win 10 on another laptop.

I would be really grateful if anyone could help as the owner of the laptop needs it for study.  Technical expertise is not high so I would need instructions in nice plain English please!

Thank you kindly in advance,

Alicia

Hello Alicia

When the repair starts, shut down your system by holding the power button for a couple of seconds, once it reboots, it should go into Advanced Repair Options. If it does not then repeat the steps again. Try for atleast 3 times. 

Does this allow you to access the recovery mode? If not, then let me know, if it does let me know and we'll continue

Elvis Atuta and Ochiie like this

Share this post


Link to post
Share on other sites

Hello Shoham. :) 

 

What kind of machine are we dealing with here, laptop desktop.

Are there an files you wish to get off of the machine in case the HDD is fried?

Can you boot into the recovery console?

 

 

Share this post


Link to post
Share on other sites

Hi 

if yo find a solution I'm 13 

and my laptop is 4ish years old I turned it on but I got a blue screen that said "your pic ran into a problem" then black saying "repairing disk errors.this may take over to an hour to complete it literally been a week so please if you found an answer I would love to here it 

Share this post


Link to post
Share on other sites

Hello, Alex. :)

 

 

Can you please follow these instructions.

 

I would first like you to try a System Restore from the recovery console.  Choose a point well before the issue. You can get there by following the instructions below. If you are unable to complete a system restore then go ahead and get me the logs from FRST so that I can see what is going on with your machine. 

 

  • On a clean machine, please download FRST 64bit or FRST 32 bit and save it to a flash drive. Note: You need to run the version compatible with your system. Plug the flashdrive into the infected PC.
  • If you are using Windows 8 consult How to use the Windows 8 System Recovery Environment Command Prompt to enter System Recovery Command prompt. If you are using Vista or Windows 7 enter System Recovery Options. To enter System Recovery Options from the Advanced Boot Options:
    • Restart the computer.
    • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
    • Use the arrow keys to select the Repair your computer menu item.
    • Select US as the keyboard language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account an click Next.

    Note: In case you can not enter System Recovery Options by using F8 method, you can use Windows installation disc, or make a repair disc. Any Windows installation disc or a repair disc made on another computer can be used. To make a repair disk on Windows 7 consult: http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html To enter System Recovery Options by using Windows installation disc:

    • Insert the installation disc.
    • Restart your computer.
    • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
    • Click Repair your computer.
    • Select US as the keyboard language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account and click Next.

    On the System Recovery Options menu you will get the following options: Startup Repair System Restore Windows Complete PC Restore Windows Memory Diagnostic Tool Command Prompt Select Command Prompt Once in the Command Prompt:

    • In the command window type in notepad and press Enter.
    • The notepad opens. Under File menu select Open.
    • Select "Computer" and find your flash drive letter and close the notepad.
    • In the command window type e:\frst (for x64 bit version type e:\frst64) and press Enter Note: Replace letter e with the drive letter of your flash drive.
    • The tool will start to run.
    • When the tool opens click Yes to disclaimer.
    • Press Scan button.
    • It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.

Like I say these instructions provide you with a way to get into the recovery console to perform a system restore, try that first. If you are able to perform a system restore then follow these instructions.

 

We will still need to check for any malware. If you are unable to perform a system restore then get me the logs from FRST via the instructions above. If you are able to run FRST in safe mode then that will be fine as well.

Share this post


Link to post
Share on other sites
On 21/12/2015 22:28:46, Guest Alex said:

Oh my laptops an ASUS

Have you already solved it if you did please tell me how to solve it

Share this post


Link to post
Share on other sites

This just started happening yesterday I have an Insprion 15 3000 series and when I turned on the laptop it had a blue screen and said it ran into some problems after that the screen was blank and just says it is repairing disk errors and after that I went to sleep. When I woke up it was still "Repairing" so can someone help? It would be nice to get an answer thanks.

Edit:Never mind guys it restarted and now itnianworking again I hope you guys will get it fixed. Good luck!

Share this post


Link to post
Share on other sites
6 hours ago, Anonymous said:

This just started happening yesterday I have an Insprion 15 3000 series and when I turned on the laptop it had a blue screen and said it ran into some problems after that the screen was blank and just says it is repairing disk errors and after that I went to sleep. When I woke up it was still "Repairing" so can someone help? It would be nice to get an answer thanks.

Edit:Never mind guys it restarted and now itnianworking again I hope you guys will get it fixed. Good luck!

 

Hello Anonymous, glad its sorted, but should you need further assistance with your issue in future PLEASE start a new thread to ask for help. Thank you

Share this post


Link to post
Share on other sites
On February 15, 2016 at 11:33:12 PM, Kris said:

 

 

Are you still in need of help?

I need help.  My laptop shut off abruptly yesterday and said Windows had to shut down because of an error and restarted. When it came back on I entered my pass owed and it was on the welcome screen for a long time. So I tried to restart but I kept getting a black screen till now.. It's saying "Repairing disk errors. This may take over an hour." It's been more than 2 hours and I have so much work to complete. I'm running Windows 10. Please help!!

Share this post


Link to post
Share on other sites
On 12/21/2015, 5:48:43, Kris said:

Hello, Alex. :)

 

 

Can you please follow these instructions.

 

I would first like you to try a System Restore from the recovery console.  Choose a point well before the issue. You can get there by following the instructions below. If you are unable to complete a system restore then go ahead and get me the logs from FRST so that I can see what is going on with your machine. 

 

  • On a clean machine, please download FRST 64bit or FRST 32 bit and save it to a flash drive. Note: You need to run the version compatible with your system. Plug the flashdrive into the infected PC.
  • If you are using Windows 8 consult How to use the Windows 8 System Recovery Environment Command Prompt to enter System Recovery Command prompt. If you are using Vista or Windows 7 enter System Recovery Options. To enter System Recovery Options from the Advanced Boot Options:
    • Restart the computer.
    • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
    • Use the arrow keys to select the Repair your computer menu item.
    • Select US as the keyboard language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account an click Next.

    Note: In case you can not enter System Recovery Options by using F8 method, you can use Windows installation disc, or make a repair disc. Any Windows installation disc or a repair disc made on another computer can be used. To make a repair disk on Windows 7 consult: http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html To enter System Recovery Options by using Windows installation disc:

    • Insert the installation disc.
    • Restart your computer.
    • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
    • Click Repair your computer.
    • Select US as the keyboard language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account and click Next.

    On the System Recovery Options menu you will get the following options: Startup Repair System Restore Windows Complete PC Restore Windows Memory Diagnostic Tool Command Prompt Select Command Prompt Once in the Command Prompt:

    • In the command window type in notepad and press Enter.
    • The notepad opens. Under File menu select Open.
    • Select "Computer" and find your flash drive letter and close the notepad.
    • In the command window type e:\frst (for x64 bit version type e:\frst64) and press Enter Note: Replace letter e with the drive letter of your flash drive.
    • The tool will start to run.
    • When the tool opens click Yes to disclaimer.
    • Press Scan button.
    • It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.

Like I say these instructions provide you with a way to get into the recovery console to perform a system restore, try that first. If you are able to perform a system restore then follow these instructions.

 

We will still need to check for any malware. If you are unable to perform a system restore then get me the logs from FRST via the instructions above. If you are able to run FRST in safe mode then that will be fine as well.

 

 

Follow these instructions.

Brian likes this

Share this post


Link to post
Share on other sites

FRST.txt

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:24-02-2016
Ran by SYSTEM on MININT-NFH6LCT (24-02-2016 16:44:32)
Running from g:\
Platform: WIN_10 (X64) Language: English (United States)
Boot Mode: Recovery
ATTENTION: Could not load system hive.
ATTENTION: System hive is missing.

Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Registry (Whitelisted) ===========================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

ATTENTION: Software hive is missing.

==================== Services (Whitelisted) ========================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)


===================== Drivers (Whitelisted) ==========================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)


==================== NetSvcs (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)


==================== One Month Created files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)


==================== One Month Modified files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)


==================== Known DLLs (Whitelisted) =========================


==================== Bamital & volsnap =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\System32\winlogon.exe IS MISSING <==== ATTENTION
C:\Windows\System32\wininit.exe IS MISSING <==== ATTENTION
C:\Windows\explorer.exe IS MISSING <==== ATTENTION
C:\Windows\SysWOW64\explorer.exe IS MISSING <==== ATTENTION
C:\Windows\System32\svchost.exe IS MISSING <==== ATTENTION
C:\Windows\SysWOW64\svchost.exe IS MISSING <==== ATTENTION
C:\Windows\System32\services.exe IS MISSING <==== ATTENTION
C:\Windows\System32\User32.dll IS MISSING <==== ATTENTION
C:\Windows\SysWOW64\User32.dll IS MISSING <==== ATTENTION
C:\Windows\System32\userinit.exe IS MISSING <==== ATTENTION
C:\Windows\SysWOW64\userinit.exe IS MISSING <==== ATTENTION
C:\Windows\System32\rpcss.dll IS MISSING <==== ATTENTION
C:\Windows\System32\dnsapi.dll IS MISSING <==== ATTENTION
C:\Windows\SysWOW64\dnsapi.dll IS MISSING <==== ATTENTION
C:\Windows\System32\Drivers\volsnap.sys IS MISSING <==== ATTENTION
C:\Windows\System32\codeintegrity\Bootcat.cache IS MISSING <==== ATTENTION
C:\Windows\System32\winsrv.dll IS MISSING <==== ATTENTION

==================== Restore Points =========================


==================== Memory info =========================== 

Percentage of memory in use: 9%
Total physical RAM: 8077.63 MB
Available physical RAM: 7305.79 MB
Total Virtual: 8077.63 MB
Available Virtual: 7344.75 MB

==================== Drives ================================

Drive d: (DATA) (Fixed) (Total:398.17 GB) (Free:360.66 GB) NTFS
Drive f: (Restore) (Fixed) (Total:20.01 GB) (Free:8.57 GB) NTFS
Drive g: () (Removable) (Total:29.81 GB) (Free:26.34 GB) FAT32
Drive x: (Boot) (Fixed) (Total:0.5 GB) (Free:0.5 GB) NTFS
Drive y: (OS) (Fixed) (Total:279.11 GB) (Free:81.44 GB) NTFS ==>[system with boot components (obtained from drive)]

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (Size: 698.6 GB) (Disk ID: B19F8D36)

Partition: GPT.

========================================================
Disk: 1 (Size: 29.8 GB) (Disk ID: 00000000)

Partition: GPT.

==================== End of FRST.txt ============================

 

There you go thats my frst.txt log file please explain what is wrong and how to fix please help much appreciated  

On 2/21/2016, 9:29:19, Kris said:

 

 

Follow these instructions.

Share this post


Link to post
Share on other sites
Puppy%20Linux.png Backup your data using Puppy Linux
 
These instructions come courtesy of phillpower2 from our technical section.
 
=================== 
***Required Hardware*** 
CD Burner (CDRW) Drive, 
Blank CD, 
Extra Storage Device (USB Flash Drive, External Hard Drive) 
=================== 
 
1. Save these files to your Desktop/Burn Your Live CD:
     
     
    There are instructions on how to boot from flash drive with puppy here 
     
     
     
    • Open BurnCDCC with Windows Explorer
    • Extract All files to a location you can remember
    • Double Click 1BurnCDCCIcon.PNGBurnCDCC
    • Click Browse 2BurnCDCCBrowseButton.PNG and navigate to the Puppy Linux ISO file you just downloaded
    • Open/Double Click that file
    IMPORTANT: Adjust the speed bar to CD: 4x DVD: 1x
    • Click Start 3BurnCDCCStartButton.PNG
    • Your CD Burner Tray will open automatically
    • Insert a blank CD and close the tray
    • Click OK
     
      Puppy Linux Live CD will now be created 
       
       
      2. Set your boot priority in the BIOS to CD-ROM first, Hard Drive Second 
       
       
      • Start the computer/press the power button
      • Immediately start tapping the appropriate key to enter the BIOS, aka "Setup" 
      (Usually shown during the "Dell" screen, or "Gateway" Screen)
      • Once in the BIOS, under Advanced BIOS Options change boot priority to:
      CD-ROM 1st, Hard Drive 2nd
      • Open your ROM drive and insert the disk
      • Press F10 to save and exit
      • Agree with "Y" to continue
      • Your computer will restart and boot from the Puppy Linux Live CD 
      4BIOSBootPriorityImage.png
       
         
         
         
        3.  Recover Your Data 
        Once Puppy Linux has loaded, it is actually running in your computer's Memory (RAM).  You will see a fully functioning Graphical User Interface similar to what you normally call "your computer".  Internet access may or may not be available depending on your machine, so it is recommended you print these instructions before beginning.  Also, double clicking is not needed in Puppy.  To expand, or open folders/icons, just click once.  Puppy is very light on resources, so you will quickly notice it is much speedier than you are used to.  This is normal.  Ready?  Let's get started. 
         
        3a. Mount Drives
         
        • Click the Mount Icon located at the top left of your desktop. 5PuppyLinuxMountIcon.PNG
        • A Window will open.  By default, the "drive" tab will be forward/highlighted.  Click on Mount for your hard drive.
        • Assuming you only have one hard drive and/or partition, there may be only one selection to mount.
        • USB Flash Drives usually automatically mount upon boot, but click the "usbdrv" tab and make sure it is mounted.
        • If using an external hard drive for the data recovery, do this under the "drive" tab.  Mount it now.
         
           
          3b. Transfer Files.
           
          • At the bottom left of your desktop a list of all hard drives/partitions, USB Drives, and Optical Drives are listed with a familiar looking hard drive icon.
          • Open your old hard drive i.e. sda1
          • Next, open your USB Flash Drive or External Drive. i.e. sdc or sdb1
          • If you open the wrong drive, simply X out at the top right corner of the window that opens. (Just like in Windows)
          • From your old hard drive, drag and drop whatever files/folders you wish to transfer to your USB Drive's Window.
           
             
            For The Novice:  The common path to your pictures, music, video, and documents folders is: Documents and Settings >> All Users (or each idividual name of each user. CHECK All Names!) >> Documents >> You will now see My Music, My Pictures, and My Videos
            Alternatively search for Main drive >> Users >> Username 
             
            Remember to only click once!  No double clicking!  Once you drag and drop your first folder, you will notice a small menu will appear giving you the option to move or copy.  Choose COPY each time you drag and drop. 
             
            If you're doing this to recover from a virus or malware infection, (or even if you're not), DO NOT copy executable files (.exe, .scr. etc...) if any of these files are infected you could be copying the corruption over to any new device/computer. Just copy documents, pictures, music, or videos.
             
            YOU ARE DONE!!!  Simply click Menu >> Mouse Over Shutdown >> Reboot/Turn Off Computer.  Be sure to plug your USB Drive into another working windows machine to verify all data is there and transferred without corruption. 
            Congratulations! 
             
            PuppyLinux528screenshot.png 
             

            Share this post


            Link to post
            Share on other sites
            20 hours ago, Kris said:
            Puppy%20Linux.png Backup your data using Puppy Linux
             
            These instructions come courtesy of phillpower2 from our technical section.
             
            =================== 
            ***Required Hardware*** 
            CD Burner (CDRW) Drive, 
            Blank CD, 
            Extra Storage Device (USB Flash Drive, External Hard Drive) 
            =================== 
             
            1. Save these files to your Desktop/Burn Your Live CD:
             
             
            There are instructions on how to boot from flash drive with puppy here 
             
             
             
            • Open BurnCDCC with Windows Explorer
            • Extract All files to a location you can remember
            • Double Click 1BurnCDCCIcon.PNGBurnCDCC
            • Click Browse 2BurnCDCCBrowseButton.PNG and navigate to the Puppy Linux ISO file you just downloaded
            • Open/Double Click that file
            IMPORTANT: Adjust the speed bar to CD: 4x DVD: 1x
            • Click Start 3BurnCDCCStartButton.PNG
            • Your CD Burner Tray will open automatically
            • Insert a blank CD and close the tray
            • Click OK
             
            Puppy Linux Live CD will now be created 
             
             
            2. Set your boot priority in the BIOS to CD-ROM first, Hard Drive Second 
             
             
            • Start the computer/press the power button
            • Immediately start tapping the appropriate key to enter the BIOS, aka "Setup" 
            (Usually shown during the "Dell" screen, or "Gateway" Screen)
            • Once in the BIOS, under Advanced BIOS Options change boot priority to:
            CD-ROM 1st, Hard Drive 2nd
            • Open your ROM drive and insert the disk
            • Press F10 to save and exit
            • Agree with "Y" to continue
            • Your computer will restart and boot from the Puppy Linux Live CD 
            4BIOSBootPriorityImage.png
             
             
             
             
            3.  Recover Your Data 
            Once Puppy Linux has loaded, it is actually running in your computer's Memory (RAM).  You will see a fully functioning Graphical User Interface similar to what you normally call "your computer".  Internet access may or may not be available depending on your machine, so it is recommended you print these instructions before beginning.  Also, double clicking is not needed in Puppy.  To expand, or open folders/icons, just click once.  Puppy is very light on resources, so you will quickly notice it is much speedier than you are used to.  This is normal.  Ready?  Let's get started. 
             
            3a. Mount Drives
             
            • Click the Mount Icon located at the top left of your desktop. 5PuppyLinuxMountIcon.PNG
            • A Window will open.  By default, the "drive" tab will be forward/highlighted.  Click on Mount for your hard drive.
            • Assuming you only have one hard drive and/or partition, there may be only one selection to mount.
            • USB Flash Drives usually automatically mount upon boot, but click the "usbdrv" tab and make sure it is mounted.
            • If using an external hard drive for the data recovery, do this under the "drive" tab.  Mount it now.
             
             
            3b. Transfer Files.
             
            • At the bottom left of your desktop a list of all hard drives/partitions, USB Drives, and Optical Drives are listed with a familiar looking hard drive icon.
            • Open your old hard drive i.e. sda1
            • Next, open your USB Flash Drive or External Drive. i.e. sdc or sdb1
            • If you open the wrong drive, simply X out at the top right corner of the window that opens. (Just like in Windows)
            • From your old hard drive, drag and drop whatever files/folders you wish to transfer to your USB Drive's Window.
             
             
            For The Novice:  The common path to your pictures, music, video, and documents folders is: Documents and Settings >> All Users (or each idividual name of each user. CHECK All Names!) >> Documents >> You will now see My Music, My Pictures, and My Videos
            Alternatively search for Main drive >> Users >> Username 
             
            Remember to only click once!  No double clicking!  Once you drag and drop your first folder, you will notice a small menu will appear giving you the option to move or copy.  Choose COPY each time you drag and drop. 
             
            If you're doing this to recover from a virus or malware infection, (or even if you're not), DO NOT copy executable files (.exe, .scr. etc...) if any of these files are infected you could be copying the corruption over to any new device/computer. Just copy documents, pictures, music, or videos.
             
            YOU ARE DONE!!!  Simply click Menu >> Mouse Over Shutdown >> Reboot/Turn Off Computer.  Be sure to plug your USB Drive into another working windows machine to verify all data is there and transferred without corruption. 
            Congratulations! 
             
            PuppyLinux528screenshot.png 
             

             

             

            I couldn't find the option to change the driver boot priority. I saw the boot priority option but it was grayed out and i couldn't select it

            Share this post


            Link to post
            Share on other sites
            5 minutes ago, Kris said:

             

             

            What model of computer are you using? You are saying you can not get your machine to boot from CD/DVD drive?

             

            @PhillPower2

            Its a asus notebook k56cb and aptio boot thing.

             

            Boot Configuration

            Launch CSM                      [Enabled]

             Launch PXE OpRom          [Enabled]

             

            Driver Option Priorities

             

            Boot Option Priorities

            Boot option #1                 [windows boot manager...]

            Boot Option #2                [P2: slimtype DVD A...]

            Boot Option #3                [Realtek PXE B04 D00]

             

            CD/DVD ROM Drive BBS Priorities

            Network Device BBS Priorities

            > Add New Boot Option

            > Delete Boot Option

            Share this post


            Link to post
            Share on other sites

            http://bitprison.net/content/uefi-bios-windows-7-installation-problem-and-solution/#comment-53519

            http://www.tomsguide.com/answers/id-1973164/change-asus-boot-order.html

             

            Here are a couple of links explaining, if you are unable to change the boot order then perhaps try and run check disk and or system restore, startup repair until Philpower can take a look at this thread.

            Share this post


            Link to post
            Share on other sites
            9 minutes ago, Kris said:

            http://bitprison.net/content/uefi-bios-windows-7-installation-problem-and-solution/#comment-53519

            http://www.tomsguide.com/answers/id-1973164/change-asus-boot-order.html

             

            Here are a couple of links explaining, if you are unable to change the boot order then perhaps try and run check disk and or system restore, startup repair until Philpower can take a look at this thread.

            I was thinking to put the p2 slimtype dvd a drive first in boot options then windows boot manager will that work?? or maybe switch option 1 and 3

            Share this post


            Link to post
            Share on other sites
            Just now, Brian said:

            I was thinking to put the p2 slimtype dvd a drive first in boot options then windows boot manager will that work??

             

             

            Yes seems like this one would be best first. Your cd/dvd drive....

             

            Boot Option #2                [P2: slimtype DVD A...]

            Share this post


            Link to post
            Share on other sites

            This is just going to help you grab your files from this machine, I think that this is the best option since it seems that the operating system is corrupt. What version of windows did you start out with ? Windows 7, then upgrade to 10? Unless you do not have files that you wish to grab from this computer? Best to have everything backed up....

            Share this post


            Link to post
            Share on other sites
            10 minutes ago, Kris said:

            This is just going to help you grab your files from this machine, I think that this is the best option since it seems that the operating system is corrupt. What version of windows did you start out with ? Windows 7, then upgrade to 10? Unless you do not have files that you wish to grab from this computer? Best to have everything backed up....

            i started with windows 8 upgraded to 10 and re upgraded to 10 agin from 10

            Share this post


            Link to post
            Share on other sites
            Guest
            You are commenting as a guest. If you have an account, please sign in.
            Reply to this topic...

            ×   You have pasted content with formatting.   Remove formatting

            ×   Your link has been automatically embedded.   Display as a link instead

            Loading...

            • Recently Browsing   0 members

              No registered users viewing this page.

            WindowsInstructed Forums

            Welcome on the WindowsInstructed Forums. If you have any Windows question or Malware related question then this is the place to be. All your connections are securely encrypted with our server so your privacy is protected as well!